Complaint Letter


When you run into applications that have trouble with your real name—apostrophe and all—don't just accept it! Copy and paste the text below as a starting point for your protest. Send the edited text via the general mailbox or contact section of the offending service, or edit, print and send via regular mail. Include a screenshot if possible.

Copy the text below then paste into a contact form as a starting point for your complaint.

Dear Manager,

When I first created an account with your concern I entered my surname, which, when correctly spelt, includes an apostrophe. My properly done application was rejected by your system since it contained my so called 11foreign element." I thus was forced to mis-spell my own name to be accepted into your records.

I understand that malicious actors exist who exploit any security vulnerabilities that come with names having special characters in them. I further understand that with a bit of additional coding effort any possible security risks can be eliminated or greatly mitigated.

A substantial number of companies have figured out how to accept my apostrophe in their forms. Un fortunately, that turns out to present a further frustration: I have to remember or keep a record of which concerns do or don't spell my name correctly.

The purpose of this letter is to urge your developers to make any changes needed to accommodate me and hundreds of your other customers dealing with a similar frustration. I look forward to your reply and hopefully a resolution to this issue.

Sincerely,